Careers

1. Take complete ownership of monthly and annual revenue targets across all assigned branches for Old Gold Buying and Pledged Gold Release.
2. Drive cluster-level business growth, profitability, transaction volumes, and overall branch performance.
3. Develop and implement business strategies to improve gold buying volumes, pledged gold release transactions, customer conversions, and revenue contribution.
4. Monitor branch-wise performance against assigned targets and ensure timely corrective actions for underperforming branches.
5. Conduct regular branch visits to review business performance, operational efficiency, customer experience, and employee productivity.
6. Lead, monitor, and guide Branch Managers to achieve their individual branch targets and organizational objectives.
7. Review daily, weekly, and monthly MIS reports covering revenue, gold buying volumes, pledged gold release transactions, walk-ins, conversions, and business pipeline.
8. Identify new business opportunities through customer referrals, local partnerships, institutional relationships, and market development activities.
9. Coordinate with the Marketing and BTL teams to improve lead generation, customer walk-ins, local brand visibility, and branch-level business development.
10. Ensure effective utilization of available manpower and maintain adequate staffing across all assigned branches.
11. Conduct regular performance reviews with Branch Managers and provide guidance, coaching, and action plans to improve productivity.
12. Monitor the end-to-end Old Gold Buying process, ensuring transparency in purity testing, weighing, rate application, customer consent, documentation, and payment.
13. Supervise Pledged Gold Release transactions, ensuring accurate advance calculations, verification of pledge tickets, KYC compliance, and timely transaction completion.
14. Ensure all branches strictly follow company SOPs, operational guidelines, approval matrices, and compliance requirements.
15. Monitor transaction accuracy, valuation discrepancies, customer complaints, and operational risks across the cluster.
16. Ensure zero tolerance for KYC violations, unauthorized transactions, process deviations, and financial irregularities.
17. Review branch-level operational expenses, profitability, revenue per transaction, and cost efficiency.
18. Handle escalated customer complaints and ensure timely resolution while maintaining customer trust and satisfaction.
19. Ensure accurate CRM updates, timely reporting, transaction reconciliation, and proper documentation across all assigned branches.
20. Coordinate with HR, Accounts, Marketing, Surveillance, and other departments to resolve operational and business-related issues.
21. Identify process improvement opportunities and implement measures to enhance productivity, operational efficiency, and customer service.
22. Submit consolidated cluster performance reports, business reviews, and corrective action plans to senior management.

1. Record daily financial transactions in Tally/ERP, including bank transactions, cash entries, expenses, and vendor invoices.
2. Maintain and update cash books, bank books, and other accounting records.
3. Ensure all accounting entries are completed within the defined timelines.
4. Maintain accurate branch-wise accounting records for Old Gold Buying and Pledged Gold Release transactions.
5. Prepare Bank Reconciliation Statements (BRS) regularly and resolve discrepancies.
6. Monitor daily bank balances and fund positions and report them to the Accounts Manager.
7. Verify vendor invoices, process payment entries, and maintain vendor accounts.
8. Perform vendor reconciliations and follow up on pending payments and documents.
9. Track outstanding payables and receivables.
10. Assist in GST data preparation, Input Tax Credit (ITC) reconciliation, and GST filing activities.
11. Prepare TDS workings, supporting documents, and Form 26AS reconciliations.
12. Ensure timely submission of GST, TDS, and other statutory compliance-related information.
13. Complete monthly accounting entries, accruals, and provisions within the month-end closure timeline.
14. Identify pending transactions and report discrepancies before the monthly closure deadline.
15. Maintain proper records of invoices, vouchers, debit notes, credit notes, and payment documents.
16. Ensure all financial documents are properly maintained and readily available for audits.
17. Provide necessary reports, schedules, and supporting documents for internal and statutory audits.
18. Coordinate with internal departments, vendors, and branches regarding accounting-related matters.
19. Identify and report unusual transactions, accounting errors, and financial discrepancies to the Accounts Manager.
20. Follow company accounting policies, procedures, and internal control guidelines.
21. Maintain confidentiality of financial information and company records.
22. Support the Accounts Manager in daily finance and accounting activities.
23. Perform any other finance and accounts-related duties assigned by the Management.

We are looking for a responsible and target-driven Branch Manager to oversee the day-to-day operations of a Value Gold branch. The candidate will be responsible for managing branch activities, leading the team, ensuring excellent customer service, achieving business targets, and maintaining operational transparency and compliance.